WMBA6501/ MHRM6501 / WMBA 6501 / MHRM 6501
WMBA6501 Conflict Management and Negotiation
Week 2 Discussion
CONFLICT MANAGEMENT
As HR professionals, we come to realize that most conflicts are not necessarily due to either party being right or wrong. These conflicts more commonly exist due to differing perceptions or understandings of the parties involved. As you studied in Week 1, conflict can be positive and strengthen individuals’ performance and workplace productivity. Employees and even situations can benefit with the implementation of conflict management methods such as effective communications, cooperation, and team-building techniques.
DAY 3
Post by Day 3 a cohesive and scholarly response based on your readings and research this week that addresses the following:
Share at least 2 examples of situations when HR would need to implement conflict management in the workplace.
Describe 3 ways HR professionals can contribute to effective conflict management practices in the workplace
Drawing on what you learned about functional and dysfunctional conflict and the stages of the lifecycle of conflict, what are some indications that a conflict has exceeded the parameters of effectively being managed and it is time to focus on conflict resolution?
DAY 5
Respond by Day 5 to two or more of your colleagues’ postings to the same case in one or more of the following ways:
Ask a probing question.
Share an insight from having read your colleagues’ postings.
Offer and support an opinion.
Validate an idea with your own experience.
Expand on your colleagues’ postings.
